SHARK Service Support Location & Concern Personnel For Respective Service Area

Shark has 6 Levels of Service support as follows:

1. Level-1 : For any type of Service help for our respective field, please call our respective Team Leader for the respective service area
2. Level-2 : If the calls remain pending for 2 hours, please call Ms. Nusrat Jahan Imu at +8801713210420
3. Level-3 : If the calls remain pending for 6 hours, please call Reception at :9125471-3, 8142283-5
4. Level-4 : If the calls remain pending for 8 hours, please call Mr. Moslem Uddin Sharif at : +8801678024848
5. Level-5: If the calls remain pending for 10 hours, please call Mr. Joseph B. Ulysses- Chairman: 01711525373
6. Level-6: If the calls remain pending for 12 hours, please call Tobias Focke at 01249405585528